Public transport reform in Vilnius which has begun in July, 2013 continues, and it is trying not only the nimbleness of your feet, when you must jump from one vehicle to another (these days, municipality of Vilnius says, direct routes are an old-fashioned remnant!), it also exams your memory, too, as you have to remember not only what goes where, but also where it stops – not to mention the fact you have to keep in mind when validity of your selected half-hour or hourly ticket ends.

People often say they do not know where they can express their “gratitude” for these and other innovations. Therefore we are publishing this short list of contact details – use them by yourself, please, and please do not forget to pass them on to your friends.

Kastytis Lubys, the executive of „optimisation“ reform: senior specialist of City transport division, City economy and transport department of Vilnius city municipality,  phone +370 5 211 2115, email Kastytis.Lubys@vilnius.lt.

Evaldas Matonis, chief of City transport division, City economy and transport department of Vilnius city municipality,  phone +370 5 211 2142, email Evaldas.Matonis@vilnius.lt.

“Optimisation” group of public transport: vaziuoju@vilniustransport.lt.

SĮ „Susisiekimo paslaugos“, which is making bus and trolleybus schedules, Žolyno g. 15, 4th floor, https://www.facebook.com/susisiekimo.paslaugos. Phone/fax +370 5 270 93 39, email info@vilniustransport.lt. Working hours I–V 8.30 a.m.–5.00 p.m., lunchtime: 12.00–12.30 p.m. There’s also a center of customer service which is located at Gedimino av. 9A (V. Kudirkos square). Phone number +370 5 210 70 50, working hours I – V 7.00 a.m.-8.00 p.m., VI 9.30 a.m.-6.00 p.m.